Safety & trust
Verified hustlers. Honest reviews. Real recourse.
A platform is only as good as its trust signals. Here's how we work to earn yours.
ID verification
Every hustler completes ID verification before they can place bids. Trade certifications are optional and earn an extra Skill Certified badge.
Public reputation
Ratings and reviews on every job. Hustlers with patterns of complaints lose access to the platform.
Block & report
Block any user from contacting you. Report behaviour to our team — we read every report.
In-app communication
Chat in iHustle so you have a record. We can pull conversation history if a dispute escalates.
Location privacy
Pinned job locations are shared with the hustler you accept, not with everyone who bids.
Direct payment
iHustle doesn't sit between you and your money. Pay the hustler directly when work is done — only what you agreed.
Need help with a specific issue?
Reach our support team and we'll work it through with you.
Contact support